BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20211111T180000Z DTEND:20211111T190000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Webinar: Customer Service Skills Training DESCRIPTION:Travis Gauthier from Americollect will go into tactics to use when dealing with difficult interactions while still providing a Ridiculously Nice experience and Customer Service. \n\n\n\nSpeaker Bio:\n\nTravis S. Gauthier has been with Americollect since May 2018 as the Operations Training Manager. He is responsible for any training to call center operations for Americollect and AmeriEBO. Leading a team of trainers\, their primary responsibilities include new hire training\, veteran cross-training\, and ongoing support of operations. The team creates and upkeeps computer-based trainings that are administered on the Learning Management System. X-ALT-DESC;FMTTYPE=text/html:

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\nTravis \;Gauthier from \;Americollect \;will \;go \;into tactics to use when dealing with difficult interactions while still providing a Ridiculously Nice experience and Customer Service. \;

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\nSpeaker Bio:

Travis S. Gauthier has been with Americollect since May 2018 as the Operations Training Manager. \; He is responsible for any training to call center operations for Americollect and AmeriEBO. \; Leading a team of trainers\, their primary responsibilities include new hire training\, veteran cross-training\, and ongoing support of operations. \; The team creates and upkeeps computer-based trainings that are administered on the Learning Management System. \;

\n LOCATION:Via Zoom : https://us06web.zoom.us/j/85319999146 (Register to receive an email with the link.) UID:e.361.16995 SEQUENCE:3 DTSTAMP:20260406T092633Z URL:https://business.chambermanitowoccounty.org/events/details/webinar-customer-service-skills-training-16995 END:VEVENT END:VCALENDAR