Business Operations (Office) Manager

Posted: 11/08/2023

Position Summary:     
The Business Operations (Office) Manager is responsible for overseeing and managing the daily business administrative operations of the business.  This is a pivotal role that is critical to developing efficient processes and ensuring all business operational activities are meeting strategic goals.  
Location:         Valders, WI (home office); minimal travel, as needed
Reports To:      Chief Executive Officer

We Offer:

  • Competitive Salary
  • 100% company-paid health insurance premiums
  • Health Reimbursement Account
  • 401(k) plan with up to 4% company match
  • Paid Time Off
  • Holiday Pay
  • Ongoing Training and Development
  • Much more!
Essential Job Functions:
  1. Office Operations:
    • Manage and supervise office administration team 
    • Manage and streamline general office operations, including office supplies, equipment, travel arrangements, and more
    • Develop and implement efficient office procedures and systems to enhance workflow
    • Coordinate and facilitate meetings, including scheduling, agenda preparation, prepare and distribute internal communications and reports
    • Manage/oversee facility janitorial services including company uniform services and apparel
    • Manage IT services for the company
  2. Financial Management:
    • Manage and perform financial responsibilities including accounts receivable, accounts payable, budgeting, expense tracking, and financial reporting
    • Enter and manage customer contracts in our accounting system
  3. Customer Service:
    • Serve as a central point of contact for the company internally and externally; greet and welcome guests, answer, screen and direct incoming phone calls
    • Manage all customer relations after sale including scheduling, pick-ups, invoicing, customers requests and other related interactions
    • Work with plant operations team to address any questions that may arise with customer trucks picking up product; ensure accurate load numbers from drivers
  4. Project Management:
    • Assist in planning and organizing special projects and company events
    • Track project deadlines and provide regular updates to CEO and other leaders, as needed.
 Required Minimum Qualifications:
  • Bachelor's Degree in Accounting, Finance, Business Administration or a related field (preferred)
  • Five or more years of accounting experience required
  • Proven experience in office management or a related role
  • Reliable technology and analytical abilities; proficiency in office and financial software
  • Working knowledge of enterprise resource planning (ERP) systems is valuable
  • Exceptional organizational and multitasking skills
  • Exceptional communication skills that provide the ability to interact with all levels of the organization with a high customer service
  • Strong problem-solving and decision-making skills.
  • High attention to detail and a commitment to confidentiality
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Must be able to access various departments of a given location