Business Operations (Office) Manager

Position Summary:     
The Business Operations (Office) Manager is responsible for overseeing and managing the daily business administrative operations of the business.  This is a pivotal role that is critical to developing efficient processes and ensuring all business operational activities are meeting strategic goals.  
 
Location:         Valders, WI (home office); minimal travel, as needed
 
Reports To:      Chief Executive Officer

We Offer:

• Competitive Salary
• 100% company-paid health insurance premiums
• Health Reimbursement Account
• 401(k) plan with up to 4% company match
• Paid Time Off
• Holiday Pay
• Ongoing Training and Development
• Much more!

1. Office Operations:
   • Manage and supervise office administration team 
   • Manage and streamline general office operations, including office supplies, equipment, travel arrangements, and more
   • Develop and implement efficient office procedures and systems to enhance workflow
   • Coordinate and facilitate meetings, including scheduling, agenda preparation, prepare and distribute internal communications and reports
   • Manage/oversee facility janitorial services including company uniform services and apparel
   • Manage IT services for the company
2. Financial Management:
   • Manage and perform financial responsibilities including accounts receivable, accounts payable, budgeting, expense tracking, and financial reporting
   • Enter and manage customer contracts in our accounting system
3. Customer Service:
   • Serve as a central point of contact for the company internally and externally; greet and welcome guests, answer, screen and direct incoming phone calls
   • Manage all customer relations after sale including scheduling, pick-ups, invoicing, customers requests and other related interactions
   • Work with plant operations team to address any questions that may arise with customer trucks picking up product; ensure accurate load numbers from drivers
4. Project Management:
   • Assist in planning and organizing special projects and company events
   • Track project deadlines and provide regular updates to CEO and other leaders, as needed.

• Bachelor's Degree in Accounting, Finance, Business Administration or a related field (preferred)
• Five or more years of accounting experience required
• Proven experience in office management or a related role
• Reliable technology and analytical abilities; proficiency in office and financial software
• Working knowledge of enterprise resource planning (ERP) systems is valuable
• Exceptional organizational and multitasking skills
• Exceptional communication skills that provide the ability to interact with all levels of the organization with a high customer service
• Strong problem-solving and decision-making skills.
• High attention to detail and a commitment to confidentiality

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Must be able to access various departments of a given location