Dean of Health and Human Services

Other benefits offered are Fridays off in the summer and a winter break from Christmas Eve through New Year's Day to give you time to refresh after the busy semester! There are also employee discounts on plans with US Cellular, Sprint, Sports Core, and more. For additional information on our vast array of benefits, read through our benefits guide.

SHIFT:  Primarily days (weekend/evening hours on occasion), based upon the needs of the college

LOCATION:  Lakeshore Technical College – Cleveland, Wisconsin

POSITION SUMMARY:  Under the direction of the Vice President of Instruction, provides executive level leadership and academic programming in the Health and Human Services division in alignment with the vision, mission, values, and purposes of the organization. Provides strategic leadership and supervision for the Associate Dean of Nursing and works closely with other deans to review and improve program offerings. Advances the image of the division and programs inside and outside of the College. Supports and champions College policies and procedures. 

Supports and assists specific program accreditation within the Health and Human Services Division. Supports the Lakeshore Community Dental Clinic, LTC Child Care Center, and Clinical Skills Lab initiatives, monitor services, budget, purchases, staffing, quality, and risk. Forms community and job center relationships to promote and sustain programming within the district.

Provides an exceptional customer service experience to both internal and external customers throughout every interaction.

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned) :

(30%) People Leadership
•    Assemble, manage, and coach a diverse faculty/staff talent pool capable of achieving results.  
•    Trust the judgment of others, delegating and giving latitude to exercise authority in their own areas of expertise.
•    Demonstrate effective interpersonal communication fostering open and respectful interaction. 
•    Maintain customer focus by tailoring message and style effectively communicating to internal and external customers.
•    Guide Advisory Committee structure and fosters engagement.
•    Provide leadership in implementing a workplace learning team with responsibilities including the identification of strategic objectives and continuous improvement of processes and College activities.
•    Oversee community education and curriculum support through collaboration with various divisions and departments across the college. 

(25%) Resource Leadership
•    Maintain state of industry-relevant labs and classrooms.
•    Analyze reports to effectively assign workload; manages personnel and non-personnel current expense, and capital budgets.
•    Utilize a problem-solving and decision-making process which incorporates data, experience, and faculty and staff appropriately.
•    Create open and transparent division-level financial processes and communication. 
•    Seek resources from internal and external resources (e.g., Grants, donations) to meet division needs.

(25%) Strategic Division Leadership
•    Engage faculty, staff, and stakeholders to create strategic division plans that align to the Academic Master, College Mission, Vision, and Strategic Plan. 
•    Create a culture in which breakthrough ideas are generated to create and improve programing, curriculum, and delivery and student success.
•    Measure division performance using quality and key performance indicators, monitors, reports, and other available data.
•    Ensure program compliance with the Wisconsin Technical College System Board’s and program accreditation standards.
•    Balance the achievement of day-to-day results with the accomplishments of key college initiatives.
•    Ensure that student learning is assessed, improved, and effective through program review and continuous improvement processes (e.g., QRP, folder, academic maps, etc.).
•    Design student-focused schedules that optimize workload and classroom efficiencies. 

(15%) Personal Leadership 
•    Convey credibility through academic and leadership expertise.
•    Respect all individuals and treats them fairly; honors commitments to others; models high ethical standards and integrity.
•    Demonstrate the courage to do what is right despite personal risk or discomfort.
•    Has a realistic understanding of own strengths and development needs; commit time to continuous learning.
•    Cultivate an active network of relationships inside and outside functional area; foster teamwork by being inclusive, supportive and collaborative.
•    Participate in and/or lead local and state activities appropriate to the position.
•    Foster and build strategic partnerships with external organizations.

(5%) Manager Essential Responsibilities
Supervision is provided to staff and faculty within the Health and Human Services division.
•    Responsible for the overall direction, coordination, and evaluation of these staff.
•    Responsibilities include design position responsibilities, interview, hire, and train employees; plan, assign, and direct work; supervise, mentor, and develop staff through the Employee Performance review; reward and discipline employees.
•    Carry out managerial responsibilities in accordance with the organization’s policies and applicable laws to include:
     o    Develop plan(s) and budget for department.
     o    Address staff and student issues in an effective and timely manner.
     o    Be an active advocate for LTC in the community and within the WTCS System.
     o    Be active in the college by serving and leading on committee and take leadership roles as required.
     o    Teach classes, as requested, based on course-identified qualifications.

TECHNOLOGY SKILLS: 
•    Proficient in the use of Microsoft Office Suite programs (Word, Excel, PowerPoint, Outlook, etc.).
•    Ability to navigate through Windows; access college network system; understand database concepts; and download and manage various applications and files.
•    Ability to quickly adapt to new technology and be able to support any software or hardware that is used by the College.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES: 
•    Ability to champion the value of technical colleges as centers of educational opportunity, and the engine for local economic growth. 
•    Demonstrated skill in developing and evaluating academic programs and assessing student learning outcomes. 
•    Demonstrate student-centered philosophy. 
•    Manage with effective human relations, critical thinking, decision-making, and problem-solving skills. 
•    Exhibit excellent organizational skills in planning, budgeting, and resource allocation. 
•    Display effective written and oral communication skills with diverse groups. 
•    Ability to build consensus, to bring about constructive change using participatory processes, and to work effectively with diverse students, faculty, and staff. 
•    Demonstration of effective performance as a member of a work team.
•    Ability to read, analyze, and interpret the most complex documents. 
•    Exemplify college values in all staff and student interactions, as well as services delivered. 
•    Ability to maintain effective working relationships and relate successfully with staff, students, and people of diverse cultural, social or educational backgrounds. 
•    Fluent, bilingual is beneficial.

EDUCATION AND EXPERIENCE:
•    Master’s degree from a regionally accredited college or university in a related discipline required.
•    Five years of demonstrated successful leadership and relevant occupational experience required.
•    A minimum of two years relevant higher education experience preferred.

CERTIFICATIONS, LICENSURE, REGISTRATION:
•    Valid State of Wisconsin Driver's License required.

PHYSICAL DEMANDS/WORK ENVIRONMENT:
•    While performing the duties of this job, the employee is regularly required to sit and talk or hear.
•    The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. 
•    The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
•    The employee must occasionally lift and/or move up to 25 pounds. 
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
•    Work environment may require multi-tasking.  
•    The noise level in the work environment is usually moderate. 

CONDITION OF EMPLOYMENT:
•    Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives. 

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