Attorney Andrew Krajnek will discuss common injuries and circumstances that give rise to customer lawsuits in retail environments. He will share the relevant law regarding customer injuries and discuss how apparently minor risks can expose a retail location to huge liability. Dan Franz and Al Bugby from Lowes will discuss how they recognize and limit risks to their customers and thereby avoid potentially costly lawsuits. The presentation will focus on why retail locations are sued and how to avoid lawsuits in the future.