Senior Director of Community Impact

LEADERSHIP
TEAMWORK
EXCELLENCE
Job Description – Senior Director of Community Impact
Manitowoc-Two Rivers YMCA
 
Job Title: Sr. Dir. Of Community Impact      Leadership Level: Multi- Team Leader
Reports to: CEO                                        Revision Date: April 2024        
FLSA Status: Full-Time Exempt                  Primary Department: Programs    
                                                                                                                                
POSITION SUMMARY
Serves as a member of the Executive Leadership Team and provides strategic leadership to advancing the YMCA’s mission through program design, development, and implementation. This is the lead position dedicated to ensuring exceptional staff team development and creating an atmosphere of outstanding and measurable community impact through programs and services designed for youth development, healthy living, and social responsibility.
OUR CULTURE 
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
 
ESSENTIAL FUNCTIONS

• Develops and directs high-quality member engagement strategies and programs which support our Y’s strategic plan. Establishes plans for the growth and continuous improvement of programs and services, in harmony with overall YMCA objectives and capacity, identifying opportunities to maximize utilization of our spaces.
• Along with CEO and Finance team, provides leadership to the budgeting process so that resources are devoted to top priorities and strategic objectives. Ensures operating budgets meet or exceed targets. Recommends adjustments to the budget to ensure a balanced operation and submits timely, relevant reports on current operations.
• Direct reports include Aquatics Director, Gymnastics Director, Tennis/Pickleball Lead Staff, Youth Sports, Wellness Leads, and other Lead-level and higher staff hired to do the work of exceptional facility member engagement. 
• Recruits, hires, trains, and provides ongoing support to diverse staff and volunteer teams. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve organizational goals. Guides others on how to strengthen knowledge, skills, and competencies that improve organizational performance.
• Works closely with Director of Community Engagement and marketing staff to effectively communicate community benefit and the Y’s impact for all stakeholders (e.g., staff, donors, volunteers, members, community leaders); develops positive working and collaborative relationships with other organizations, businesses, and governmental entities.
• Engages as an active member of the Upper Midwest State Alliance Peer Communit(ies) as appropriate.

• Uses effective and persuasive communication skills to represent the Y as a thought leader in the community.
• Proactively communicates during critical and important situations, such as crisis or disaster situations.
• Gets things done through others by effectively reading and interpreting the culture, decisions, networks, and politics in the organization.

• Initiates changes to improve the Y, meet community needs, and maximize impact.
• Creates a sense of urgency to support change initiatives.
• Manages implementation of change by understanding and addressing the impact of change on cultures, systems, and people. 
• Aligns time and resources to allow new approaches to catch on, evolve, and thrive.
• Plans for resistance as part of the change process and develops strategies to help adapt and accept change initiatives.

• Designs practices, processes, and procedures for strong project management (e.g., project charter, risk mitigation).
• Organizes people and activities for efficiencies and effectiveness.
• Measures progress against strategic goals and ensures continuous improvement.
• Continually evaluates progress, impact, and outcomes; makes process improvements and adjustments as needed.

• Manages the budgeting process so that resources are devoted to top priorities and strategic objectives. 
• Institutes sound accounting procedures, investment policies, and financial controls. 
• Uses data to analyze financial trends and forecast future financial progress for the organization

• Bachelor's degree or a related field equivalent.
• YMCA Multi-Team Leader certification preferred
• Three or more years of experience with program leadership or development, supervision of teams, budget management and project management.
• CPR, First Aid and AED certifications required within 30 days of hire.
• Ability and current license to drive with record that meets YMCA standards.
• Ability to perform duties using latest technology, including, but not limited to Microsoft Office Suite, social media, online database software.
• Ability to respond to safety and emergency situations.

• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach, and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.